{"id":1928,"date":"2021-12-01T16:32:03","date_gmt":"2021-12-01T16:32:03","guid":{"rendered":"https:\/\/panonian.com\/?page_id=1928"},"modified":"2022-04-19T19:07:09","modified_gmt":"2022-04-19T19:07:09","slug":"shipping_returns_warranty","status":"publish","type":"page","link":"https:\/\/panonian.com\/shipping_returns_warranty\/","title":{"rendered":"Shipping, Returns and Warranty"},"content":{"rendered":"\t<div id=\"gap-1321088158\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1321088158 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t<section class=\"section\" id=\"section_1383944636\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center hide-for-small\"  id=\"row-1525089562\">\n\n\n\t<div id=\"col-1361697908\" class=\"col medium-11 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2\" style=\"background-color:rgb(230, 230, 230);\" >\n\t\t\t\n\t\t\t\n\n<div class=\"row row-collapse row-full-width align-center\"  id=\"row-427749783\">\n\n\n\t<div id=\"col-855538404\" class=\"col medium-11 small-12 large-11\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3 class=\"uppercase\">Shipping, returns and warranty information<\/h3>\n<div class=\"is-divider divider clearfix\" style=\"max-width:125px;background-color:rgb(242, 119, 26);\"><\/div>\n\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t\n\t\t\t<ul class=\"nav nav-tabs nav-uppercase nav-size-large nav-center\" role=\"tablist\"><li id=\"tab-shipping\" class=\"tab active has-icon\" role=\"presentation\"><a href=\"#tab_shipping\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab_shipping\"><span>Shipping<\/span><\/a><\/li>\n<li id=\"tab-returns\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_returns\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_returns\"><span>Returns<\/span><\/a><\/li>\n<li id=\"tab-warranty\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_warranty\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_warranty\"><span>Warranty<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div id=\"tab_shipping\" class=\"panel active entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-shipping\">\n\n<div class=\"WordSection1\" align=\"justify\">\n<h3>General Information<\/h3>\n<p>We at Panonian have worked extremely hard to make sure we can ship to customers around the globe at affordable prices and within reasonable delivery times! In order to make this happen we partnered up with both <strong>DPD Croatia, <\/strong>as well as\u00a0<strong>Hrvatska Posta<\/strong>. Depending on size, weight and destination your package will be handed over to either one of them.<\/p>\n<p>After you completed your order and the payment is confirmed, we will hand your package over to the selected shipping partner within 2 business days (as long as all items in your order are on stock). Please take into consideration, that payment with some payment methods cannot be instantly confirmed and therefore it may take a bit longer.<\/p>\n<p>Your package is always shipped with a tracking number and this number will automatically be sent to you by email after your package has been handed over. You can also track your order in your <a href=\"https:\/\/panonian.com\/my-account\/\" target=\"_blank\" rel=\"noopener\">My Account<\/a> page!<\/p>\n<h3>Delivery Times<\/h3>\n<p>As we use multiple shipping partners, delivery times depend on which partner we select for your package. An overview of the estimated delivery times of all European countries, provided to us by our partners can be seen below.<\/p>\n<p>All countries within North, Central and South America are summarized as such in the table, all countries not specifically specified are mentioned under \u201cRest of the World\u201d.<\/p>\n<p>If desired, shorter delivery times are always possible, for that simply contact us and we will arrange it for you personally!<\/p>\n<\/div>\n<div class=\"row row-collapse row-full-width align-middle align-center\"  id=\"row-392148707\">\n\n\n\t<div id=\"col-1441408713\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\n<table id=\"tablepress-1\" class=\"tablepress tablepress-id-1\">\n<thead>\n<tr class=\"row-1 odd\">\n\t<th class=\"column-1\">Country<\/th><th class=\"column-2\">Shipping Times<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-hover\">\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\">Albania<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\">Andora<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\">Armenia<\/td><td class=\"column-2\">5-12 working days<\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\">Austria<\/td><td class=\"column-2\">2-3 working days<\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\">Belarus<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-7 odd\">\n\t<td class=\"column-1\">Belgium<\/td><td class=\"column-2\">2-5 working days<\/td>\n<\/tr>\n<tr class=\"row-8 even\">\n\t<td class=\"column-1\">Bosnia and Herzegovina<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-9 odd\">\n\t<td class=\"column-1\">Bulgaria<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-10 even\">\n\t<td class=\"column-1\">Cyprus<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-11 odd\">\n\t<td class=\"column-1\">Czech<\/td><td class=\"column-2\">2-3 working days<\/td>\n<\/tr>\n<tr class=\"row-12 even\">\n\t<td class=\"column-1\">Denmark<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-13 odd\">\n\t<td class=\"column-1\">Estonia<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-14 even\">\n\t<td class=\"column-1\">Finland<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-15 odd\">\n\t<td class=\"column-1\">France<\/td><td class=\"column-2\">2-4 working days<\/td>\n<\/tr>\n<tr class=\"row-16 even\">\n\t<td class=\"column-1\">Germany<\/td><td class=\"column-2\">2-3 working days<\/td>\n<\/tr>\n<tr class=\"row-17 odd\">\n\t<td class=\"column-1\">Gibraltar<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-18 even\">\n\t<td class=\"column-1\">Greece<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-19 odd\">\n\t<td class=\"column-1\">Greenland<\/td><td class=\"column-2\">5-12 working days<\/td>\n<\/tr>\n<tr class=\"row-20 even\">\n\t<td class=\"column-1\">Guernsey<\/td><td class=\"column-2\">5-12 working days<\/td>\n<\/tr>\n<tr class=\"row-21 odd\">\n\t<td class=\"column-1\">Hungary<\/td><td class=\"column-2\">2-3 working days<\/td>\n<\/tr>\n<tr class=\"row-22 even\">\n\t<td class=\"column-1\">Iceland<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-23 odd\">\n\t<td class=\"column-1\">Ireland<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-24 even\">\n\t<td class=\"column-1\">Isle of Man<\/td><td class=\"column-2\">5-12 working days<\/td>\n<\/tr>\n<tr class=\"row-25 odd\">\n\t<td class=\"column-1\">Italy<\/td><td class=\"column-2\">2-4 working days<\/td>\n<\/tr>\n<tr class=\"row-26 even\">\n\t<td class=\"column-1\">Kosovo<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-27 odd\">\n\t<td class=\"column-1\">Latvia<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-28 even\">\n\t<td class=\"column-1\">Liechtenstein<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-29 odd\">\n\t<td class=\"column-1\">Lithuania<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-30 even\">\n\t<td class=\"column-1\">Luxemburg<\/td><td class=\"column-2\">2-4 working days<\/td>\n<\/tr>\n<tr class=\"row-31 odd\">\n\t<td class=\"column-1\">Macedonia<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-32 even\">\n\t<td class=\"column-1\">Malta<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-33 odd\">\n\t<td class=\"column-1\">Moldavia<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-34 even\">\n\t<td class=\"column-1\">Monaco<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-35 odd\">\n\t<td class=\"column-1\">Montenegro<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-36 even\">\n\t<td class=\"column-1\">Netherlands<\/td><td class=\"column-2\">2-5 working days<\/td>\n<\/tr>\n<tr class=\"row-37 odd\">\n\t<td class=\"column-1\">North, Central and South America<\/td><td class=\"column-2\">5-12 working days<\/td>\n<\/tr>\n<tr class=\"row-38 even\">\n\t<td class=\"column-1\">Norway<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-39 odd\">\n\t<td class=\"column-1\">Poland<\/td><td class=\"column-2\">2-4 working days<\/td>\n<\/tr>\n<tr class=\"row-40 even\">\n\t<td class=\"column-1\">Portugal<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-41 odd\">\n\t<td class=\"column-1\">Rest of the World<\/td><td class=\"column-2\">5-12 working days<\/td>\n<\/tr>\n<tr class=\"row-42 even\">\n\t<td class=\"column-1\">Romania<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-43 odd\">\n\t<td class=\"column-1\">Russia<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-44 even\">\n\t<td class=\"column-1\">San Marino<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-45 odd\">\n\t<td class=\"column-1\">Serbia<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-46 even\">\n\t<td class=\"column-1\">Slovakia<\/td><td class=\"column-2\">2-3 working days<\/td>\n<\/tr>\n<tr class=\"row-47 odd\">\n\t<td class=\"column-1\">Slovenia<\/td><td class=\"column-2\">1 working day<\/td>\n<\/tr>\n<tr class=\"row-48 even\">\n\t<td class=\"column-1\">Spain<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-49 odd\">\n\t<td class=\"column-1\">Sweden<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-50 even\">\n\t<td class=\"column-1\">Switzerland<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-51 odd\">\n\t<td class=\"column-1\">Turkey<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-52 even\">\n\t<td class=\"column-1\">Ukraine<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-53 odd\">\n\t<td class=\"column-1\">United Kingdom<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-54 even\">\n\t<td class=\"column-1\">Vatican<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-1 from cache -->\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n<\/div>\n<div id=\"tab_returns\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-returns\">\n\n<div class=\"WordSection1\" align=\"justify\">\n<p>Our rules on returning your ordered goods are simple! Depending on why you\u2019d like to return (part of) your order, the rules are as follows:<\/p>\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-511085080\" class=\"accordion-item\">\n\t\t<a id=\"accordion-511085080-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-changed-my-mind\" aria-expanded=\"false\" aria-controls=\"accordion-511085080-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>I changed my mind<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-511085080-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-511085080-label\" >\n\t\t\t\n\n<div class=\"WordSection1\" align=\"justify\">\n<p>Even though we are sad to hear that you did, that\u2019s OK! From the moment you receive your package, you have <u>14 days<\/u> to reconsider your order and send back any or all items. No questions asked!<\/p>\n<p>In this case, simply send an email with your order information and which goods you\u2019d like to return to <a href=\"mailto:info@panonian.com\" target=\"_blank\" rel=\"noopener\">info@panonian.com<\/a>, as well as send your goods back to our warehouse at the address stated below. Costs of the return shipments will be on your behalf. Also, any shipping charges paid for during placement of the initial order will not be refunded.<\/p>\n<p>Of course, your goods should arrive to us unused and in their original packaging. In case you did open, test-fit or try out any of the goods, but would still like to return them, please just contact us and we will figure out the best way to solve the situation.<\/p>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2440490748\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2440490748-label\" class=\"accordion-title plain\" href=\"#accordion-item-there-is-a-problem-with-the-goods-i-received\" aria-expanded=\"false\" aria-controls=\"accordion-2440490748-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>There is a problem with the goods I received<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2440490748-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2440490748-label\" >\n\t\t\t\n\n<div class=\"WordSection1\" align=\"justify\">\n<p>In case the goods you received were damaged, don\u2019t match what you ordered, anything was missing, or there was any other valid problem, let us know within 30 days and we will resolve the issue without any hassle!<\/p>\n<p>In this case, simply contact us by any of the means stated on the <a href=\"https:\/\/panonian.com\/contact-us\/\">Contact Us<\/a> page and we will get back to you as soon as possible!<\/p>\n<p>Depending on the nature of the problem, we will handle the process as fair as possible. For example, you will never be charged any additional shipping costs in case we or the shipping company made a mistake.<\/p>\n<p><strong>Attention!<\/strong> Please do not accept any packages at your door that have obviously been damaged during transport! That will make the claims for both us, as well as you, as lot easier! If for example someone else accepted the package, you didn\u2019t see the damage, or it was left at your doorstep\/neighbour, please take pictures as soon as you notice any damage and send us all the details at <a href=\"mailto:info@panonian.com\" target=\"_blank\" rel=\"noopener\">info@panonian.com<\/a>! We will then do our best to make sure everything turns out just fine!<\/p>\n<\/div>\n<div class=\"WordSection1\" align=\"justify\">&nbsp;<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-1097590200\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1097590200 {\n  padding-top: 21px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"WordSection1\" align=\"justify\">\n<h4><strong>Instructions and Address for Return Shipments:<\/strong><\/h4>\n<p>Please make sure you package the goods you want to return carefully, free of any oil\/fuel\/stains and include a copy of your original order confirmation or invoice in the box. The address for shipping your return package to is:<\/p>\n<p>Panonian Engineering d.o.o.<br \/>Industrijska Ul. 23<br \/>35400 Nova Gradi\u0161ka<br \/>Croatia<br \/>+385 91 781 5669*<\/p>\n<p><em>*(please make sure to include the phone-number on the package)<\/em><\/p>\n<\/div>\n\n<\/div>\n<div id=\"tab_warranty\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-warranty\">\n\n<div class=\"WordSection1\" align=\"justify\">\n<p>We believe in the work we do here at <strong>Panonian<\/strong> and for that reason all our products have a <u>2-year warranty<\/u>!<\/p>\n<p>When any breakdown or fault occurs with a product of ours, the item will be repaired, replaced or refunded at no cost to you! Naturally, this is only valid when the product was used under normal (riding) conditions and does not include any damages as a result of extreme riding, crashes or any other abnormal conditions.<\/p>\n<p>Each case will be looked at individually and fairly, just contact us by any means stated on the <a href=\"https:\/\/panonian.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Us<\/a> page and we will find a satisfactory solution!<\/p>\n<\/div>\n\n<\/div><\/div><\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-427749783 > .col > .col-inner {\n  padding: 15px 0px 40px 0px;\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-1525089562 > .col > .col-inner {\n  border-radius: 6px;\n}\n<\/style>\n<\/div>\n<div class=\"row align-center show-for-small\"  id=\"row-908562248\">\n\n\n\t<div id=\"col-764770888\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-2\" style=\"background-color:rgb(230, 230, 230);\" >\n\t\t\t\n\t\t\t\n\n<div class=\"row row-collapse row-full-width align-center\"  id=\"row-267461731\">\n\n\n\t<div id=\"col-1877145043\" class=\"col medium-11 small-10 large-11\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3 class=\"uppercase\">Shipping, returns and warranty information<\/h3>\n<div class=\"is-divider divider clearfix\" style=\"max-width:125px;background-color:rgb(242, 119, 26);\"><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-267461731 > .col > .col-inner {\n  padding: 15px 0px 0px 0px;\n}\n@media (min-width:550px) {\n  #row-267461731 > .col > .col-inner {\n    padding: 15px 0px 40px 0px;\n  }\n}\n<\/style>\n<\/div>\n<div class=\"row row-collapse row-full-width align-center\"  id=\"row-386736343\">\n\n\n\t<div id=\"col-1709281372\" class=\"col medium-11 small-12 large-11\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t\n\t\t\t<ul class=\"nav nav-tabs nav-vertical nav-uppercase nav-size-large nav-center\" role=\"tablist\"><li id=\"tab-shipping\" class=\"tab active has-icon\" role=\"presentation\"><a href=\"#tab_shipping\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab_shipping\"><span>Shipping<\/span><\/a><\/li>\n<li id=\"tab-returns\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_returns\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_returns\"><span>Returns<\/span><\/a><\/li>\n<li id=\"tab-warranty\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_warranty\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_warranty\"><span>Warranty<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div id=\"tab_shipping\" class=\"panel active entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-shipping\">\n\n<div class=\"WordSection1\" align=\"justify\">\n<h3>General Information<\/h3>\n<p>We at Panonian have worked extremely hard to make sure we can ship to customers around the globe at affordable prices and within reasonable delivery times! In order to make this happen we partnered up with both <strong>DPD Croatia, <\/strong>as well as&nbsp;<strong>Hrvatska Posta<\/strong>. Depending on size, weight and destination your package will be handed over to either one of them.<\/p>\n<p>After you completed your order and the payment is confirmed, we will hand your package over to the selected shipping partner within 2 business days (as long as all items in your order are on stock).<\/p>\n<p>Your package is always shipped with a tracking number and this number will automatically be sent to you by email after your package has been handed over. You can also track your order in your <a href=\"https:\/\/panonian.com\/my-account\/\" target=\"_blank\" rel=\"noopener\">My Account<\/a> page!<\/p>\n<h3>Delivery Times<\/h3>\n<p>As we use multiple shipping partners, delivery times depend on which partner we select for your package. An overview of the estimated delivery times of all European countries, provided to us by our partners can be seen below.<\/p>\n<p>All countries within North, Central and South America are summarized as such in the table, all countries not specifically specified are mentioned under \u201cRest of the World\u201d.<\/p>\n<p>If desired, shorter delivery times are always possible, for that simply contact us and we will arrange it for you personally!<\/p>\n<\/div>\n<div class=\"row row-collapse row-full-width align-middle align-center\"  id=\"row-76599739\">\n\n\n\t<div id=\"col-349546890\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\n<table id=\"tablepress-1-no-2\" class=\"tablepress tablepress-id-1\">\n<thead>\n<tr class=\"row-1 odd\">\n\t<th class=\"column-1\">Country<\/th><th class=\"column-2\">Shipping Times<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-hover\">\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\">Albania<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\">Andora<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\">Armenia<\/td><td class=\"column-2\">5-12 working days<\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\">Austria<\/td><td class=\"column-2\">2-3 working days<\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\">Belarus<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-7 odd\">\n\t<td class=\"column-1\">Belgium<\/td><td class=\"column-2\">2-5 working days<\/td>\n<\/tr>\n<tr class=\"row-8 even\">\n\t<td class=\"column-1\">Bosnia and Herzegovina<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-9 odd\">\n\t<td class=\"column-1\">Bulgaria<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-10 even\">\n\t<td class=\"column-1\">Cyprus<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-11 odd\">\n\t<td class=\"column-1\">Czech<\/td><td class=\"column-2\">2-3 working days<\/td>\n<\/tr>\n<tr class=\"row-12 even\">\n\t<td class=\"column-1\">Denmark<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-13 odd\">\n\t<td class=\"column-1\">Estonia<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-14 even\">\n\t<td class=\"column-1\">Finland<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-15 odd\">\n\t<td class=\"column-1\">France<\/td><td class=\"column-2\">2-4 working days<\/td>\n<\/tr>\n<tr class=\"row-16 even\">\n\t<td class=\"column-1\">Germany<\/td><td class=\"column-2\">2-3 working days<\/td>\n<\/tr>\n<tr class=\"row-17 odd\">\n\t<td class=\"column-1\">Gibraltar<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-18 even\">\n\t<td class=\"column-1\">Greece<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-19 odd\">\n\t<td class=\"column-1\">Greenland<\/td><td class=\"column-2\">5-12 working days<\/td>\n<\/tr>\n<tr class=\"row-20 even\">\n\t<td class=\"column-1\">Guernsey<\/td><td class=\"column-2\">5-12 working days<\/td>\n<\/tr>\n<tr class=\"row-21 odd\">\n\t<td class=\"column-1\">Hungary<\/td><td class=\"column-2\">2-3 working days<\/td>\n<\/tr>\n<tr class=\"row-22 even\">\n\t<td class=\"column-1\">Iceland<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-23 odd\">\n\t<td class=\"column-1\">Ireland<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-24 even\">\n\t<td class=\"column-1\">Isle of Man<\/td><td class=\"column-2\">5-12 working days<\/td>\n<\/tr>\n<tr class=\"row-25 odd\">\n\t<td class=\"column-1\">Italy<\/td><td class=\"column-2\">2-4 working days<\/td>\n<\/tr>\n<tr class=\"row-26 even\">\n\t<td class=\"column-1\">Kosovo<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-27 odd\">\n\t<td class=\"column-1\">Latvia<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-28 even\">\n\t<td class=\"column-1\">Liechtenstein<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-29 odd\">\n\t<td class=\"column-1\">Lithuania<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-30 even\">\n\t<td class=\"column-1\">Luxemburg<\/td><td class=\"column-2\">2-4 working days<\/td>\n<\/tr>\n<tr class=\"row-31 odd\">\n\t<td class=\"column-1\">Macedonia<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-32 even\">\n\t<td class=\"column-1\">Malta<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-33 odd\">\n\t<td class=\"column-1\">Moldavia<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-34 even\">\n\t<td class=\"column-1\">Monaco<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-35 odd\">\n\t<td class=\"column-1\">Montenegro<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-36 even\">\n\t<td class=\"column-1\">Netherlands<\/td><td class=\"column-2\">2-5 working days<\/td>\n<\/tr>\n<tr class=\"row-37 odd\">\n\t<td class=\"column-1\">North, Central and South America<\/td><td class=\"column-2\">5-12 working days<\/td>\n<\/tr>\n<tr class=\"row-38 even\">\n\t<td class=\"column-1\">Norway<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-39 odd\">\n\t<td class=\"column-1\">Poland<\/td><td class=\"column-2\">2-4 working days<\/td>\n<\/tr>\n<tr class=\"row-40 even\">\n\t<td class=\"column-1\">Portugal<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-41 odd\">\n\t<td class=\"column-1\">Rest of the World<\/td><td class=\"column-2\">5-12 working days<\/td>\n<\/tr>\n<tr class=\"row-42 even\">\n\t<td class=\"column-1\">Romania<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-43 odd\">\n\t<td class=\"column-1\">Russia<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-44 even\">\n\t<td class=\"column-1\">San Marino<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-45 odd\">\n\t<td class=\"column-1\">Serbia<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-46 even\">\n\t<td class=\"column-1\">Slovakia<\/td><td class=\"column-2\">2-3 working days<\/td>\n<\/tr>\n<tr class=\"row-47 odd\">\n\t<td class=\"column-1\">Slovenia<\/td><td class=\"column-2\">1 working day<\/td>\n<\/tr>\n<tr class=\"row-48 even\">\n\t<td class=\"column-1\">Spain<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-49 odd\">\n\t<td class=\"column-1\">Sweden<\/td><td class=\"column-2\">4-5 working days<\/td>\n<\/tr>\n<tr class=\"row-50 even\">\n\t<td class=\"column-1\">Switzerland<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-51 odd\">\n\t<td class=\"column-1\">Turkey<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-52 even\">\n\t<td class=\"column-1\">Ukraine<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-53 odd\">\n\t<td class=\"column-1\">United Kingdom<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<tr class=\"row-54 even\">\n\t<td class=\"column-1\">Vatican<\/td><td class=\"column-2\">3-5 working days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-1-no-2 from cache -->\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n<\/div>\n<div id=\"tab_returns\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-returns\">\n\n<div class=\"WordSection1\" align=\"justify\">\n<p>Our rules on returning your ordered goods are simple! Depending on why you\u2019d like to return (part of) your order, the rules are as follows:<\/p>\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1773286543\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1773286543-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-changed-my-mind\" aria-expanded=\"false\" aria-controls=\"accordion-1773286543-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>I changed my mind<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1773286543-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1773286543-label\" >\n\t\t\t\n\n<div class=\"WordSection1\" align=\"justify\">\n<p>Even though we are sad to hear that you did, that\u2019s OK! From the moment you receive your package, you have <u>14 days<\/u> to reconsider your order and send back any or all items. No questions asked!<\/p>\n<p>In this case, simply send an email with your order information and which goods you\u2019d like to return to <a href=\"mailto:info@panonian.com\" target=\"_blank\" rel=\"noopener\">info@panonian.com<\/a>, as well as send your goods back to our warehouse at the address stated below. Costs of the return shipments will be on your behalf. Also, any shipping charges paid for during placement of the initial order will not be refunded.<\/p>\n<p>Of course, your goods should arrive to us unused and in their original packaging. In case you did open, test-fit or try out any of the goods, but would still like to return them, please just contact us and we will figure out the best way to solve the situation.<\/p>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3340860108\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3340860108-label\" class=\"accordion-title plain\" href=\"#accordion-item-there-is-a-problem-with-the-goods-i-received\" aria-expanded=\"false\" aria-controls=\"accordion-3340860108-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>There is a problem with the goods I received<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3340860108-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3340860108-label\" >\n\t\t\t\n\n<div class=\"WordSection1\" align=\"justify\">\n<p>In case the goods you received were damaged, don\u2019t match what you ordered, anything was missing, or there was any other valid problem, let us know within 30 days and we will resolve the issue without any hassle!<\/p>\n<p>In this case, simply contact us by any of the means stated on the <a href=\"https:\/\/panonian.com\/contact-us\/\">Contact Us<\/a> page and we will get back to you as soon as possible!<\/p>\n<p>Depending on the nature of the problem, we will handle the process as fair as possible. For example, you will never be charged any additional shipping costs in case we or the shipping company made a mistake.<\/p>\n<p><strong>Attention!<\/strong> Please do not accept any packages at your door that have obviously been damaged during transport! That will make the claims for both us, as well as you, as lot easier! If for example someone else accepted the package, you didn\u2019t see the damage, or it was left at your doorstep\/neighbour, please take pictures as soon as you notice any damage and send us all the details at <a href=\"mailto:info@panonian.com\" target=\"_blank\" rel=\"noopener\">info@panonian.com<\/a>! We will then do our best to make sure everything turns out just fine!<\/p>\n<\/div>\n<div class=\"WordSection1\" align=\"justify\">&nbsp;<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-2122450299\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2122450299 {\n  padding-top: 21px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"WordSection1\" align=\"justify\">\n<h4><strong>Instructions and Address for Return Shipments:<\/strong><\/h4>\n<p>Please make sure you package the goods you want to return carefully, free of any oil\/fuel\/stains and include a copy of your original order confirmation or invoice in the box. The address for shipping your return package to is:<\/p>\n<p>Panonian Engineering d.o.o.<br \/>Industrijska Ul. 23<br \/>35400 Nova Gradi\u0161ka<br \/>Croatia<br \/>+385 91 781 5669*<\/p>\n<p><em>*(please make sure to include the phone-number on the package)<\/em><\/p>\n<\/div>\n\n<\/div>\n<div id=\"tab_warranty\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-warranty\">\n\n<div class=\"WordSection1\" align=\"justify\">\n<p>We believe in the work we do here at <strong>Panonian<\/strong> and for that reason all our products have a <u>2-year warranty<\/u>!<\/p>\n<p>When any breakdown or fault occurs with a product of ours, the item will be repaired, replaced or refunded at no cost to you! Naturally, this is only valid when the product was used under normal (riding) conditions and does not include any damages as a result of extreme riding, crashes or any other abnormal conditions.<\/p>\n<p>Each case will be looked at individually and fairly, just contact us by any means stated on the <a href=\"https:\/\/panonian.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Us<\/a> page and we will find a satisfactory solution!<\/p>\n<\/div>\n\n<\/div><\/div><\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-386736343 > .col > .col-inner {\n  padding: 15px 0px 40px 0px;\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-908562248 > .col > .col-inner {\n  border-radius: 6px;\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1383944636 {\n  padding-top: 10px;\n  padding-bottom: 10px;\n}\n@media (min-width:550px) {\n  #section_1383944636 {\n    padding-top: 10px;\n    padding-bottom: 10px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\t<div id=\"gap-726581137\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-726581137 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-1928","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/panonian.com\/wp-json\/wp\/v2\/pages\/1928"}],"collection":[{"href":"https:\/\/panonian.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/panonian.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/panonian.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/panonian.com\/wp-json\/wp\/v2\/comments?post=1928"}],"version-history":[{"count":0,"href":"https:\/\/panonian.com\/wp-json\/wp\/v2\/pages\/1928\/revisions"}],"wp:attachment":[{"href":"https:\/\/panonian.com\/wp-json\/wp\/v2\/media?parent=1928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}